Unscripted Blog


REVOLUTIONS not Resolutions

Mar 26 2015

REVOLUTIONS not Resolutions

If you want to create real change you need to start a REVOLUTION, not simply make a Resolution.

At this time of year, you hear a lot about making Resolutions, and the stats on the likelihood that many of us won’t achieve our goals. There are many reasons for this, here are three common ones for organizations.

Three reasons resolutions don’t work:

1. They are usually set as an abstract future goal without any direction on how to achieve them. When there is ambiguity or confusion, nothing gets done

2. They are usually about improving or enhancing something you are already doing, so without any direction or any specific challenge people may simply increase their current efforts and hope for a different outcome. This demonstrates Einstein’s famous quote: insanity is doing the same thing over and over and expecting a different result

3. They are usually set by one person, and if the group does not agree, it is unlikely that the behavior will change

Instead we need to start a REVOLUTION. We need to challenge our thinking in big ways, if we want different results.

The best way to do this is to ask better questions. Ask catalytic questions that challenge our thinking and inspire creativity and innovative solutions.

Instead of a resolution to increase sales by 20% (this will likely get people to do more of the same, and they may not believe the goal is possible, so they may not fully engage to make it happen);

Start a REVOLUTION by asking, “How might we increase our sales (or our productivity, value, employee engagement, etc.)?”

By stating this “REVOLUTION” in the form of a challenging question, it will engage your employees to try to solve it, and they will likely come up with ideas you hadn’t even considered, which could increase your sales beyond the bar you set.

More questions to start a REVOLUTION:

Instead of the resolution to keep our customers happy, ask: “In the face of new competition and rapid change, how might we remain relevant to our best customers?”

Instead of a resolution to offer more value to our customers, ask: “How might we deliver even more value to our customers?”
Engage your entire team to identify all the ways in which you might offer more value. Encourage ideas that focus on small details as well as big overall strategic items.

You can start a REVOLUTION in your personal life too. Instead of making a resolution to lose weight, ask: “how might I incorporate healthy habits into my everyday routine?”

If you want real change, if you want to see big results– different results, then you are going to have to do things differently.

Start a REVOLUTION not a Resolution.

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